AOG & RFS Aviation Logistics for London Airports

01. AOG Emergency Logistics

Fastest available routing for aircraft parts and components

24/7/365 AOG Response

Urgent AOG requests handled around the clock, with route planning from the moment the part is confirmed.

Dedicated Transport

Direct courier, dedicated vehicle or priority option selected for the fastest practical movement.

Aviation Security Handling

Approved aviation security, regulated agent and known consignor language may be used where relevant.

Fastest Available Routing

The route is built around recovery time, cargo location, airport process and available transport options.

Airside Coordination

Handovers coordinated around airport, engineering, airside and MRO requirements.

Customs & Bonded Support

Import, export, bonded and documentation support for urgent cross-border aircraft parts where required.

Why It Matters

Reduce aircraft downtime and operational disruption.

Keep engineering and maintenance teams supplied.

Avoid delays caused by standard freight networks.

Maintain visibility and control over urgent parts movements.

Request AOG Support

02. RFS Road Feeder Service

Own transport for Heathrow, Gatwick, Stansted and Luton air cargo movements.

Process line
Cargo Ready -> AWB / Documentation Check -> Own Transport Dispatch -> Confirmed Airport Transfer -> Tracking & POD

Own RFS Transport

RFS movements can be presented as supported by Metagistics own transport.

Heathrow, Gatwick, Stansted & Luton Transfers

Airport-linked movements focused on the confirmed airport coverage.

Airside & Security Coordination

Airside access, regulated agent and approved aviation security operator language may be used.

AWB-Based Movement

Cargo can move under an air waybill as part of the wider air freight journey.

Scheduled & Ad Hoc Moves

Movements planned around cargo availability, cut-off times and operational requirements.

Bonded Handling Support

Bonded and controlled handover requirements can be referenced where relevant.

Why It Matters

Extend the air cargo flow without unnecessary short-haul flight complexity.

Use own transport for controlled movements across the confirmed airports.

Keep cargo moving around airport cut-offs and onward connections.

Connect freight, customs, airport handling and delivery in one flow.

Plan an RFS Movement

03. One Operational Flow

AOG, RFS, customs, security and delivery coordinated without gaps.

Flow
‍Supplier / Airport -> Route Control -> Security & Customs -> Confirmed Airport -> Airside or Cargo Handover -> POD

One Point of Contact

A single team coordinating route planning, collection, status updates and delivery.

Customs Integration

Clearance and documentation support connected to the movement.

Airport Coordination

Handover and delivery planned around Heathrow, Gatwick, Stansted and Luton airport processes.

Own Transport Control

RFS and urgent movements can be supported through Metagistics own transport.

Aviation Security Handling

Airside, bonded, regulated and approved security language can be used where relevant.

Full Visibility

Tracking, status updates and proof of delivery available throughout the shipment journey.

Why It Matters

Fewer delays between transport stages.

Less manual chasing for operations teams.

Clear accountability across the full movement.

Faster decisions when routes or timings change.

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04. Confirmed Airport Network

Heathrow, Gatwick, Stansted and Luton coverage for AOG and RFS movements

Heathrow Airport

AOG response, RFS movements, air cargo collection, airside coordination and time-critical airport delivery.

Stansted Airport

AOG response, RFS movements, airport-linked cargo handling and time-critical logistics coordination.

Gatwick Airport

AOG support, RFS transport, airport-linked cargo handling and urgent logistics coordination.

Luton Airport

AOG support, RFS transport, cargo collection and urgent airport delivery coordination.

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05. Who We Support

Specialised logistics for aviation and air cargo teams

Airlines

Urgent parts movements and airport cargo support designed around operational continuity.

Aerospace Suppliers

Time-sensitive shipments from suppliers to airports, warehouses, MRO sites and engineering teams.

Cargo Handlers

Coordinated cargo recovery, transfer, airside handover and delivery support around airport processes.

MRO Providers

Parts, tools and components delivered to support maintenance, repair and overhaul workflows.

Freight Forwarders

RFS movements, AWB-linked road feeder support and time-critical air cargo logistics.

Airport Service Teams

Logistics support for urgent, regulated and operationally sensitive aviation movements.

Why It Matters

Support aircraft recovery when parts are urgent.

Keep air cargo moving through the confirmed airport network.

Reduce operational pressure on internal teams.

Maintain control across urgent and scheduled movements.

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06. AOG vs RFS

Different needs, same operational control

Need	AOG	RFS
Purpose	Emergency logistics for aircraft parts when an aircraft is grounded or at risk of delay	Road feeder movement for air cargo between airport cargo points
Main priority	Fastest available routing and aircraft recovery	Schedule, cut-off and network reliability
Typical cargo	One critical part, tool or aviation component	Air cargo shipments connecting confirmed airport operations
Transport model	Dedicated courier, vehicle or priority option selected for recovery time	Metagistics own transport for planned or ad hoc RFS movements
Operational control	24/7/365 response, live updates and POD	AWB coordination, aviation security handling, tracking and POD

Move Aviation Cargo Without Operational Gaps

Tell us what needs to move, where it is now and when it needs to arrive. We will build the right AOG or RFS route around urgency, airport handling, aviation security requirements, customs and final delivery.

Contact our team